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Posts Tagged ‘branding’

Choosing a Channel for Your Social Strategy

Social Media Explained

You’ve chosen to begin using social media as a solution to solve your marketing gaps, or to build your personal brand online. Now, how do you decide which channels to begin sharing content on?

Whatever you do, do not just sync up the same content in 5 different areas. Just because you have a Facebook, Twitter, and LinkedIn account and a HootSuite account that can publish to them all in one swift click doesn’t mean you actually should use that power for every single message. People follow or friend you in different channels for a reason. Understanding how your audience (or potential) audience uses their social channels is critical to being successful in the digital world.

With that said, each channel may be an appropriate home for the exact same story, yet, just told differently based on capabilities of the technology and the allowance of the type of media considered acceptable on that channel.

First Steps to Creating a Digital Presence

I’m going to first assume that you’ve identified a need to be online discussing a particular topic to an identified audience. It could be very targeted and well thought through like, “I’m using Twitter to host Twitter chats with educators about the advancement of STEM education.” It could also sound like, “I’m  going to review and share my favorite local places, events and restaurants online.”

If you haven’t identified a reason for existing on various channels, you’re going to find your self feeling like you don’t have anything to talk about and struggling with growing an audience.

We’re also assuming that we’ve identified Twitter to be the social network of choice when reaching out to your audience. This isn’t always true but since I think it’s probably the best social network that connects with broad audiences at this time, it’s not a bad place to start.

There’s probably also a need for longer content creation. This really depends on what you’re doing and how you want to do it. For example, are you demonstrating something via video? YouTube might be your channel of content creation and Twitter is your channel of content curation. Or if you’re a writer, Tumblr or WordPress might be your source of content creation. If you’re reviewing local venues, perhaps Yelp is the answer. You get the idea.

1. Who are you going to talk to?

Make an “engagement wishlist” – probably on Twitter – of people you aspire to be or to interact with. One of your top goals for participating should be to engage with these people. Expand this list to include people they follow, people they’ve recently engaged with, and blogs they use. You’re identifying their social graph and you will soon make this your primary network.

2. What need or gap are you filling for your followers?

You’re going to need to know this in order to properly craft your content. If your goal is to be the go-to resource for the best things to do in Chicago, you need to position yourself to people who are looking for something to do and then give them something to do that they didn’t already hear somewhere else. You’d be the new event calendar for people in your area.

3. Who else is talking about this?

This could be a group of business competitors or some of the people on your “engagement wishlist.” Either way – the user should be something in relation to your content and share similar social graphs. You’ll use this to look for content opportunities and other users to engage with.

4. Compare accounts

Use a tool like Followerwonk.com to assess your followers and compare them against your competitors or others who are talking about your topic. Look for progress in the amount of followers your share with those on your “engagement wishlist”

Light a Fire

Let me tell you how the fire started… Today while I was scanning my social feeds I saw a post by @Garyvee with a video from one of his speaking engagements.

Twitter response from Gary Vaynerchuk to Jessica Owens

Truthfully it was nothing overly special or new to me, but I really enjoy his raw honesty and it lightened the day a little for me. I took a moment to like it and share it with some of my friends on Twitter and not long later.. I get a response!

Considering Gary is the author of one of my all time favorite social media books and one of my favorite spokespeople on the topic (and.. I love wine) I was completely starstruck!!

This isn’t the first time I’ve been mentioned by an influential profile/person/brand but I’d have to say it lit a fire for me for some reason. Plus, I realize I wasn’t the only person he responded to. I realize he probably spent a couple of hours that day just responding to people that shared his link or mentioned it. Maybe he lit a fire under every other person he responded to?

Regardless, it was completely unexpected and my pure excitement got me thinking… What if brands did this more frequently? How can this be replicated on places other than Twitter? What if I spent 20 minutes each day responding to 5-10 people that my brand follows and respond to their posts to light a couple of small fires to create a more passionate fan base?

I’m going to sleep on it. Maybe even build it into my 2012 goals… But who else does this? Not just brands.. but celebs? reporters?

Content Strategy.. Subject Focus.. Where to go from here?

February 26, 2011 Leave a comment

For the past.. 2 years.. while I was in college my world revolved around completing school work and getting a full-time job – focusing on inbound marketing and social media.

Now that I’m “there” what do I do?

I’m working with developing content strategies for various business units and the corporate accounts as a whole. It’s not easy for me because the content is chemistry, science, and technology while I know business, social media, and marketing. The thought occurred to me, what is my personal content strategy?

Social Media is not content. It’s a way to share content.

I need a hobby. I need something to write about. I need to be a specialist on something other than #sm because that’s not something to specialize in, it’s a way to share specialization.

What is your specialization? What is your content?

How Does Your Brand Look on Social Media?

I read this article in a blog post by Social Media Today and it is full of useful links, tools, and information for personal branding as well as commercial branding. View the whole article by Janet Fouts:

“It’s a given these days that before at least 50% of the first-time meetings you’re about to have you and the person you’re meeting will have Googled each other to learn a bit more about the person. It used to be this would return a list of scholarly papers, some nasty pictures of you at a bachelor party, a random smattering of form posts about cupcakes or software and possibly your connections on some social networks.

These days however, it can mean a whole lot more. Looking for a job in marketing? A potential employer can use a variety of tools to see how well you manage your personal brand online. After all, if you can’t make your own brand stand out how are you going to help them with theirs?

If any part of your job relates to social engagement you’d best have a good look at your numbers on some of the ranking sites and see how you’re doing before you stick your foot in your mouth and say you’re fantastic at creating an online presence.

I suggest you do it now–before you need it–so you can make amends and improve your results if necessary, and that may take some time and hard work.

Here’s a game plan.

Step 1
Run some of the evaluation tools below to determine what somebody sees when they look you up. Run it on more than one site so you get a good feel of what’s out there.

Momentus Media Community Health Score

This is a brand new tool to see how engaged your Facebook page is with your fans. I ran quite a few pages and it’s interesting to see how some of the big brands like Snickers and Red Bull stacked up against smaller brands like Thirsty Girl (yes they’re a client) and some un-expected successes like AARP (who says us over 50′s don’t use Facebook??)

What I like about this one is that it ranks not on how many users are on a page but how engaged they are, and it gives you, the page owner, real insight into how your page is doing. Does it give you more info than Facebook’s insights reports? Yep. Because it shows you the rankings of other pages too so you can see your page in perspective.

My WebCareer
Want to look at your performance across multiple platforms? My Web Career scores you based on your Facebook and/or Linkedin profiles. It supposedly also rates your search engine visibility but that’s a paid service that’s not available yet, so I haven’t evaluated it. My web Career also plans to share advice to improve your score, which could be very useful in getting your brand better visibility.

Postrank Analytics
Is one of the best blog metrics tools out there, and now they’re reaching deeper into your traffic incorporating Google Analytics and Feedburner. a look at your engagement on your blogs based on actions taken by your users.They call them “engagement points” and it’s basically a tally of page views, clicks, Tweets and shares on other networks, comments as well as how many are reading your RSS stream. Literally when someone actually engages with your content.

Peer Index
Looks at your blo, Facebook, Linkedin and Twitter presences and rates you by your apparent influence, activity level and authority on topics you frequently discuss.. It also shows your most frequent sources and allows you to browse the same information on your social connections. Like Momentus Media’s application it can be quite revealing to see how it scores your friends and competitors and even compare them through a nifty drag-and-drop interface.

Klout
Klout is all about identifying influencers on particular topics through their social media presence.Want to know the most influential colleges on Twitter? or the top 10 food trucks? Klout has used their knowledge of influencers to leverage their Klout with programs like the much lauded Virgin America campaign. (disclosure: I’m listed as a Klout influencer and have received Klout perks.) Klout scores now show up in the Twitter streams of those who use Seesmic and some other apps.

Step 2
Think objectively about all of the date you just saw. Are you as much of an influence on your network as you think you are? What topics are you showing up about? Is that what you want to be known for? Who ranks higher than you do for the areas you’re interested in? What do they do differently and can you learn from their example? Do you need to share more, re-tweet or mention more? Is the overall impression you get of your brand what you want it to be?

If yes, congratulations! If no, start thinking about how you can improve.

Of course all of these services will differ because the algorithms they use differ. None of this is really the gold standard but people do use them to make business decisions, hiring decisions and even decisions on who they want to talk to more. Please don’t take increasing your influence score as the holy grail of community. Use it as a tool to gauge how effective you are at delivering the message you think you’re delivering.”

Original article

     

    Monitor Your Brand

    December 29, 2010 Leave a comment

    Among the zillions of fantastic monitoring companies and softwares that brands can pay to utilize, there are some free techniques that can be used by small businesses, campaigns, and for personal brand monitoring. Among my favorites is Google Reader.

    Let me show you how to use Google Reader to monitor your personal brand or any other keywords you’d like to monitor.

    Start by conducting several searches in Google News and Google Blogs with various different searches. I used searches like “jessica l owens, michigan” and other variations of how an employer might be searching for me, using my college, my company, and any of my known usernames.

    Google Search for Jessica Owens in Michigan

    It’s okay if there is nothing there now, if something appears in that search anytime in the future, it will appear in your reader. Click RSS and copy the URL.

    Insert a url and subscribe to a feed from Google Reader

     

    Create a tag or a folder in Google Reader called “Personal Branding” or whatever type of monitoring you’re doing so that you can categorize it and easily view it and add all of your feeds to that tag.

    List of different searches and RSS feeds for monitoring personal brand for Jessica Owens

    It will look something like the image above.

    If you’re not sure how to do this, find help in Google Reader.

    4 Best Practices for Marketing on YouTube

    November 23, 2010 Leave a comment

    Use Annotations

    Annotations are blurbs, links, pauses, and speech bubbles that can be placed in your videos at any length of time in anywhere on your video. Use them to tell new facts, link to your channel or other videos.

    If you have similar videos or playlists on YouTube, link them from your video. This gives a better chance of the viewer to go to your videos rather than Joe Shmo’s video that was suggested at the top. You can increase your subscribers and viewers greatly by simply linking to the next video.

    Place, Link, Embed and Discuss your videos everywhere.

    Be Innovative

    YouTube’s Test Tube is a section of their site that offers some of the latest YouTube technologies. Be the first in your market to be utilizing the next best thing on YouTube.

    Become a Partner

    Find out if you qualify as a Partner on YouTube. Partners have a variety of benefits including a more customized channel, better insights, and many more.

    How to: Find a Job using the Internet

    November 10, 2010 Leave a comment

    I recently participated in a #SMCGLB panel on personal branding and online profiles. It was rather useful, however, I realized that as a recent job seeker, I could have easily stood up there and participated on that panel as an “expert.” There are some simple steps to start an online presence whether you’re unemployed and looking for a job, an entrepreneur, or simply looking to increase online reputation:

    Be available

    To be found, you must be available. Have profiles across many platforms:

    It is important to have a presence on several platforms, but have one main “hub.” This could be a Google profile with links to all of your various profiles or a blog.

    Be an Expert

    Subscribe to newsletters or RSS feeds that write about the subject matter in which you intend to find a job in. Join discussions on Twitter with professionals in your field and list them for easy access. By subscribing to discussions, you’ll have the ability to share useful and recent information in an interview or while networking with potentials.

    Make Your Resume Digital

    You will have variations of your resume, but it should always include your url – probably to your “hub.”

    Also, have one variation of your resume be a digital resume. Whether it’s actually an html page, PDF, or a word document, it should contain links to your work in it’s actual environment.

    Post an Ad

    Use Google Ad Sense or Facebook Ads to target specific companies or recruiters. Link it to your “hub” or digital resume allowing potential employers to accidentally find you by targeted advertising. Talk about differentiating from the competition!

    Social Media Event – Oct 27

    Propel your career or business with social media

    Register Today!

    Learn to use social media to build a personal brand at 6:30 p.m. on Oct. 27 at Central Michigan University (location no longer in Grawn and will be announced soon).

    This free seminar hosted by Social Media Club – Great Lakes Bay and CMU’s American Marketing Association will feature a panel of three well-known speakers who have successfully built brands for themselves and other companies/

    Learn how to build your personal brand online

    The panel will consist of Hajj Flemings, Nikki Stephan and Becks Davis. They will discuss how to build a brand using social media tools – such as Twitter, Facebook, blogs and more – and will answer your questions about personal brands. Use hashtag #smcglb to tweet about this event. 

    Afterward, join us for drinks and networking at our afterglow event (location to be determined).

     

    About the panel

    Hajj Flemings (@HajjFlemings) has been featured on ESPN.com and BusinessWeek.com. He is the founder of Brand Camp University and the author of “The Brand YU Life,” which was selected as one of Fast Company Magazine 2008 Readers Choice Business Books of the year. His branded clients include Walt Disney, Ford Motor Company, Skechers Footwear and U.S. Department of Defense (Telecom Division).

    Central Michigan University alumna Nikki Stephan (@EstrellaBella10)  is a public relations professional and social media strategist at Identity Marketing & Public Relations. Nikki is a member of PRSA Detroit and Social Media Club Detroit. She also leads a weekly Tweetea discussion group in metro Detroit. She’s a frequent contributor to Identity’s blog, id tags, and maintains a personal blog, Essential Elements, where she shares stories related to creativity, happiness and success. 

    As the founder and editor of detroitmoxie.com, a website focused on Detroit, Becks Davis (@BecksDavis) has built and fostered a community organically using social media tools. She also is active in the Detroit digital community, working on projects such as TEDxDetroit and 140 Characters Conference Detroit.

    Social Media Club – Great Lakes Bay is sponsored by:

    Platinum: AGP & Associates, Inc. and Dow Chemical
    Silver: 
    Think Marketing and Design
    Venue: 
    Apple Mountain and Midland Center for the Arts
    In Kind: 
    CMU Career Services 

    Interested in becoming a sponsor? E-mail SMCGreatLakes@gmail.com for information. 

    The Future of Social Media

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