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Choosing a Channel for Your Social Strategy

Social Media Explained

You’ve chosen to begin using social media as a solution to solve your marketing gaps, or to build your personal brand online. Now, how do you decide which channels to begin sharing content on?

Whatever you do, do not just sync up the same content in 5 different areas. Just because you have a Facebook, Twitter, and LinkedIn account and a HootSuite account that can publish to them all in one swift click doesn’t mean you actually should use that power for every single message. People follow or friend you in different channels for a reason. Understanding how your audience (or potential) audience uses their social channels is critical to being successful in the digital world.

With that said, each channel may be an appropriate home for the exact same story, yet, just told differently based on capabilities of the technology and the allowance of the type of media considered acceptable on that channel.

How Does Your Brand Look on Social Media?

I read this article in a blog post by Social Media Today and it is full of useful links, tools, and information for personal branding as well as commercial branding. View the whole article by Janet Fouts:

“It’s a given these days that before at least 50% of the first-time meetings you’re about to have you and the person you’re meeting will have Googled each other to learn a bit more about the person. It used to be this would return a list of scholarly papers, some nasty pictures of you at a bachelor party, a random smattering of form posts about cupcakes or software and possibly your connections on some social networks.

These days however, it can mean a whole lot more. Looking for a job in marketing? A potential employer can use a variety of tools to see how well you manage your personal brand online. After all, if you can’t make your own brand stand out how are you going to help them with theirs?

If any part of your job relates to social engagement you’d best have a good look at your numbers on some of the ranking sites and see how you’re doing before you stick your foot in your mouth and say you’re fantastic at creating an online presence.

I suggest you do it now–before you need it–so you can make amends and improve your results if necessary, and that may take some time and hard work.

Here’s a game plan.

Step 1
Run some of the evaluation tools below to determine what somebody sees when they look you up. Run it on more than one site so you get a good feel of what’s out there.

Momentus Media Community Health Score

This is a brand new tool to see how engaged your Facebook page is with your fans. I ran quite a few pages and it’s interesting to see how some of the big brands like Snickers and Red Bull stacked up against smaller brands like Thirsty Girl (yes they’re a client) and some un-expected successes like AARP (who says us over 50′s don’t use Facebook??)

What I like about this one is that it ranks not on how many users are on a page but how engaged they are, and it gives you, the page owner, real insight into how your page is doing. Does it give you more info than Facebook’s insights reports? Yep. Because it shows you the rankings of other pages too so you can see your page in perspective.

My WebCareer
Want to look at your performance across multiple platforms? My Web Career scores you based on your Facebook and/or Linkedin profiles. It supposedly also rates your search engine visibility but that’s a paid service that’s not available yet, so I haven’t evaluated it. My web Career also plans to share advice to improve your score, which could be very useful in getting your brand better visibility.

Postrank Analytics
Is one of the best blog metrics tools out there, and now they’re reaching deeper into your traffic incorporating Google Analytics and Feedburner. a look at your engagement on your blogs based on actions taken by your users.They call them “engagement points” and it’s basically a tally of page views, clicks, Tweets and shares on other networks, comments as well as how many are reading your RSS stream. Literally when someone actually engages with your content.

Peer Index
Looks at your blo, Facebook, Linkedin and Twitter presences and rates you by your apparent influence, activity level and authority on topics you frequently discuss.. It also shows your most frequent sources and allows you to browse the same information on your social connections. Like Momentus Media’s application it can be quite revealing to see how it scores your friends and competitors and even compare them through a nifty drag-and-drop interface.

Klout
Klout is all about identifying influencers on particular topics through their social media presence.Want to know the most influential colleges on Twitter? or the top 10 food trucks? Klout has used their knowledge of influencers to leverage their Klout with programs like the much lauded Virgin America campaign. (disclosure: I’m listed as a Klout influencer and have received Klout perks.) Klout scores now show up in the Twitter streams of those who use Seesmic and some other apps.

Step 2
Think objectively about all of the date you just saw. Are you as much of an influence on your network as you think you are? What topics are you showing up about? Is that what you want to be known for? Who ranks higher than you do for the areas you’re interested in? What do they do differently and can you learn from their example? Do you need to share more, re-tweet or mention more? Is the overall impression you get of your brand what you want it to be?

If yes, congratulations! If no, start thinking about how you can improve.

Of course all of these services will differ because the algorithms they use differ. None of this is really the gold standard but people do use them to make business decisions, hiring decisions and even decisions on who they want to talk to more. Please don’t take increasing your influence score as the holy grail of community. Use it as a tool to gauge how effective you are at delivering the message you think you’re delivering.”

Original article

     

    Monitor Your Brand

    December 29, 2010 Leave a comment

    Among the zillions of fantastic monitoring companies and softwares that brands can pay to utilize, there are some free techniques that can be used by small businesses, campaigns, and for personal brand monitoring. Among my favorites is Google Reader.

    Let me show you how to use Google Reader to monitor your personal brand or any other keywords you’d like to monitor.

    Start by conducting several searches in Google News and Google Blogs with various different searches. I used searches like “jessica l owens, michigan” and other variations of how an employer might be searching for me, using my college, my company, and any of my known usernames.

    Google Search for Jessica Owens in Michigan

    It’s okay if there is nothing there now, if something appears in that search anytime in the future, it will appear in your reader. Click RSS and copy the URL.

    Insert a url and subscribe to a feed from Google Reader

     

    Create a tag or a folder in Google Reader called “Personal Branding” or whatever type of monitoring you’re doing so that you can categorize it and easily view it and add all of your feeds to that tag.

    List of different searches and RSS feeds for monitoring personal brand for Jessica Owens

    It will look something like the image above.

    If you’re not sure how to do this, find help in Google Reader.

    Social Media Event – Oct 27

    Propel your career or business with social media

    Register Today!

    Learn to use social media to build a personal brand at 6:30 p.m. on Oct. 27 at Central Michigan University (location no longer in Grawn and will be announced soon).

    This free seminar hosted by Social Media Club – Great Lakes Bay and CMU’s American Marketing Association will feature a panel of three well-known speakers who have successfully built brands for themselves and other companies/

    Learn how to build your personal brand online

    The panel will consist of Hajj Flemings, Nikki Stephan and Becks Davis. They will discuss how to build a brand using social media tools – such as Twitter, Facebook, blogs and more – and will answer your questions about personal brands. Use hashtag #smcglb to tweet about this event. 

    Afterward, join us for drinks and networking at our afterglow event (location to be determined).

     

    About the panel

    Hajj Flemings (@HajjFlemings) has been featured on ESPN.com and BusinessWeek.com. He is the founder of Brand Camp University and the author of “The Brand YU Life,” which was selected as one of Fast Company Magazine 2008 Readers Choice Business Books of the year. His branded clients include Walt Disney, Ford Motor Company, Skechers Footwear and U.S. Department of Defense (Telecom Division).

    Central Michigan University alumna Nikki Stephan (@EstrellaBella10)  is a public relations professional and social media strategist at Identity Marketing & Public Relations. Nikki is a member of PRSA Detroit and Social Media Club Detroit. She also leads a weekly Tweetea discussion group in metro Detroit. She’s a frequent contributor to Identity’s blog, id tags, and maintains a personal blog, Essential Elements, where she shares stories related to creativity, happiness and success. 

    As the founder and editor of detroitmoxie.com, a website focused on Detroit, Becks Davis (@BecksDavis) has built and fostered a community organically using social media tools. She also is active in the Detroit digital community, working on projects such as TEDxDetroit and 140 Characters Conference Detroit.

    Social Media Club – Great Lakes Bay is sponsored by:

    Platinum: AGP & Associates, Inc. and Dow Chemical
    Silver: 
    Think Marketing and Design
    Venue: 
    Apple Mountain and Midland Center for the Arts
    In Kind: 
    CMU Career Services 

    Interested in becoming a sponsor? E-mail SMCGreatLakes@gmail.com for information. 

    The Future of Social Media

    The future

    Event – September 8

    Creating Organizational Change to Support Social Media Integration

    Apple Mountain

    4519 North River Road

    Freeland, MI 48623

    United States
    See map: Google Maps

    To register for the event, click here

    At Apple Mountain on Sept. 8 at 6 p.m., Shannon Paul will discuss how companies and organizations can identify internal issues and effectively leverage social media. This is a free event hosted by Social Media Club – Great Lakes Bay. Use hashtag #smcglb if you are tweeting about the event!

    The Seminar: Creating Organizational Change to Support Social Media Integration

    Many companies think they should be marketing with social media, but few have the model to support what it takes to leverage social channels in a way that generates positive outcomes and a strong return on investment. Identify gaps in your organizational structure and web strategy and what it really takes to make your business relevant on the real-time social web.

    The Speaker: Shannon Paul

    Shannon is the Social Media Manager at Blue Cross Blue Shield of Michigan and she writes about social media for business at the Very Official Blog, a blog listed in the Advertising Age Power 150.

    Prior to her current role, she managed social media for PEAK6 Online, parent company of several web-based businesses in the financial services sector, and the NHL Detroit Red Wings.

    Shannon has experience creating and implementing social media programs, policies and workflow systems to help businesses participate in the social web, including those in regulated industries.

    The Afterglow: Apple Mountain

    Stay after the seminar to network with others. There will be a cash bar at Apple Mountain

    Make it your strategy

    August 24, 2010 1 comment

    social media servicesWhat to post?

    When designing your social media strategy, a lot of companies find themselves stumped in what to post. Granted, you can promote sales, perhaps your bestselling products, or continue to talk about how awesome your company and employees are, but lets be real… nobody really cares.

    Instead- post information that people want to read and that they can relate to by telling success stories of your companies or employees. Make it interesting and something that the reader could relate to or wish to share with a friend. It’s important to ask “what’s in it for the reader?” each time you post something.

    How to post it

    Also, it’s important to post in an easy to read format. Include charts and pictures and summarize by using lists.

    However you write and present it on your site, make sure that the text that gets placed in social media is intriguing enough that the reader at least just wants to finish the sentence he or she is reading- but what the hell, they’ve already clicked through so lets keep them there for the whole article– better yet, complete a sale before they leave. Because that’s what the whole point is right? Well, that’s up to you and that’s what your strategy will determine.

    Where to post it

    Sync your accounts using tools like perhaps HootSuite or using the options that the social media service provides.

    Make it available on all types of services such as Facebook and Twitter. Also be sure it’s available on multiple devices and utilize RSS so that no matter what the reader is utilizing (mobile, tablet, Google Reader, etc) they have the chance to find it, read it, and share it.

    Your goal as an internet marketer.

    A lot of people tend to struggle with the value of social media for businesses, especially if they’re not really social marketers, they’re business people. I saw a great example today of exactly what business want to see as they begin to interact with consumers through social media. I’ve removed the names to protect privacy.

    Two years ago, nobody would have ever posted on the internet their mid-afternoon snack choice. Today we do and we’re sharing with hundreds and maybe thousands of friends and followers. Tomorrow we will tag that image and post not only to our followers and people who we know, but we’ll share with our brand’s followers and those that we don’t know.

    The influence users have over purchasing choices while using social media has been documented many times over. If this doesn’t convince you, I’m not sure what will work… and in that case, you probably will struggle to compete in a complicated market place.

    What is New Media?

    Sometimes people ask me what type of job I’m looking for or what I want to do with my major. I try to be brief by explaining that I’d like to go into digital marketing and new media. Many people don’t really understand this and I realized that new media is vague. Quite frankly it could mean something different to anybody.

    Wikipedia and Google tend to group the search “new media” and “social media” in the same results and description. Wikipedia describes new media to be digital and computerized. This new term tends to coin the image of a computer, Facebook, Twitter, SEO and SEM. If you’re like me and you’re interested in the much bigger picture of new media, you don’t necessarily think of it that way.

    On a grand scale, new media could also refer to television, DVR, TiVo, and On Demand. In fact, it already is used in TV. For example, when I was helping my mother buy a new TV, we shopped for many different features. A TV with new media features that was presented to us was by LG. There were capabilities to connect the TV by wireless or via Ethernet to surf Netflix, YouTube, and more. If you don’t want to invest in a brand new TV, don’t worry, there are also reports of DVD players containing this technology.

    The company’s message to the potential consumer should not continue to be interruptive of the viewer’s leisure time. The consumer should seek the product and the company and marketer should be able to deliver at the appropriate time. This is what new media will be. My goal is to become one of the hard working professionals in new media. That is, I would like to make my career efforts towards all types of ways to make marketing be what the consumers are looking for  by using behavioral targeting and marketing and by using new media in many ways.

    Huge for Google

    I’m not sure if I had missed this one or what. I’ve heard some rumors about Google releasing live news, comments, and updates as a new way to receive information as the rest of the web began feeding live, but I’d never seen it.

    Today as I searched for information and reviews on the Nexus One, I received live data, information, and news articles, most of it received from Twitter.  Check out the screen shot and click the link above for the live version.

    This has the potential to change Twitter, social media, and the rest of the internet in very big ways. I can only imagine how more social networking sites will pop up for better news feed capabilities or how Google will use sites like Digg to leverage the new “Social Search” as Google calls it.

    What do you think?

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