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Choosing a Channel for Your Social Strategy

Social Media Explained

You’ve chosen to begin using social media as a solution to solve your marketing gaps, or to build your personal brand online. Now, how do you decide which channels to begin sharing content on?

Whatever you do, do not just sync up the same content in 5 different areas. Just because you have a Facebook, Twitter, and LinkedIn account and a HootSuite account that can publish to them all in one swift click doesn’t mean you actually should use that power for every single message. People follow or friend you in different channels for a reason. Understanding how your audience (or potential) audience uses their social channels is critical to being successful in the digital world.

With that said, each channel may be an appropriate home for the exact same story, yet, just told differently based on capabilities of the technology and the allowance of the type of media considered acceptable on that channel.

How Does Your Brand Look on Social Media?

I read this article in a blog post by Social Media Today and it is full of useful links, tools, and information for personal branding as well as commercial branding. View the whole article by Janet Fouts:

“It’s a given these days that before at least 50% of the first-time meetings you’re about to have you and the person you’re meeting will have Googled each other to learn a bit more about the person. It used to be this would return a list of scholarly papers, some nasty pictures of you at a bachelor party, a random smattering of form posts about cupcakes or software and possibly your connections on some social networks.

These days however, it can mean a whole lot more. Looking for a job in marketing? A potential employer can use a variety of tools to see how well you manage your personal brand online. After all, if you can’t make your own brand stand out how are you going to help them with theirs?

If any part of your job relates to social engagement you’d best have a good look at your numbers on some of the ranking sites and see how you’re doing before you stick your foot in your mouth and say you’re fantastic at creating an online presence.

I suggest you do it now–before you need it–so you can make amends and improve your results if necessary, and that may take some time and hard work.

Here’s a game plan.

Step 1
Run some of the evaluation tools below to determine what somebody sees when they look you up. Run it on more than one site so you get a good feel of what’s out there.

Momentus Media Community Health Score

This is a brand new tool to see how engaged your Facebook page is with your fans. I ran quite a few pages and it’s interesting to see how some of the big brands like Snickers and Red Bull stacked up against smaller brands like Thirsty Girl (yes they’re a client) and some un-expected successes like AARP (who says us over 50′s don’t use Facebook??)

What I like about this one is that it ranks not on how many users are on a page but how engaged they are, and it gives you, the page owner, real insight into how your page is doing. Does it give you more info than Facebook’s insights reports? Yep. Because it shows you the rankings of other pages too so you can see your page in perspective.

My WebCareer
Want to look at your performance across multiple platforms? My Web Career scores you based on your Facebook and/or Linkedin profiles. It supposedly also rates your search engine visibility but that’s a paid service that’s not available yet, so I haven’t evaluated it. My web Career also plans to share advice to improve your score, which could be very useful in getting your brand better visibility.

Postrank Analytics
Is one of the best blog metrics tools out there, and now they’re reaching deeper into your traffic incorporating Google Analytics and Feedburner. a look at your engagement on your blogs based on actions taken by your users.They call them “engagement points” and it’s basically a tally of page views, clicks, Tweets and shares on other networks, comments as well as how many are reading your RSS stream. Literally when someone actually engages with your content.

Peer Index
Looks at your blo, Facebook, Linkedin and Twitter presences and rates you by your apparent influence, activity level and authority on topics you frequently discuss.. It also shows your most frequent sources and allows you to browse the same information on your social connections. Like Momentus Media’s application it can be quite revealing to see how it scores your friends and competitors and even compare them through a nifty drag-and-drop interface.

Klout
Klout is all about identifying influencers on particular topics through their social media presence.Want to know the most influential colleges on Twitter? or the top 10 food trucks? Klout has used their knowledge of influencers to leverage their Klout with programs like the much lauded Virgin America campaign. (disclosure: I’m listed as a Klout influencer and have received Klout perks.) Klout scores now show up in the Twitter streams of those who use Seesmic and some other apps.

Step 2
Think objectively about all of the date you just saw. Are you as much of an influence on your network as you think you are? What topics are you showing up about? Is that what you want to be known for? Who ranks higher than you do for the areas you’re interested in? What do they do differently and can you learn from their example? Do you need to share more, re-tweet or mention more? Is the overall impression you get of your brand what you want it to be?

If yes, congratulations! If no, start thinking about how you can improve.

Of course all of these services will differ because the algorithms they use differ. None of this is really the gold standard but people do use them to make business decisions, hiring decisions and even decisions on who they want to talk to more. Please don’t take increasing your influence score as the holy grail of community. Use it as a tool to gauge how effective you are at delivering the message you think you’re delivering.”

Original article

     

    How to: Find a Job using the Internet

    November 10, 2010 Leave a comment

    I recently participated in a #SMCGLB panel on personal branding and online profiles. It was rather useful, however, I realized that as a recent job seeker, I could have easily stood up there and participated on that panel as an “expert.” There are some simple steps to start an online presence whether you’re unemployed and looking for a job, an entrepreneur, or simply looking to increase online reputation:

    Be available

    To be found, you must be available. Have profiles across many platforms:

    It is important to have a presence on several platforms, but have one main “hub.” This could be a Google profile with links to all of your various profiles or a blog.

    Be an Expert

    Subscribe to newsletters or RSS feeds that write about the subject matter in which you intend to find a job in. Join discussions on Twitter with professionals in your field and list them for easy access. By subscribing to discussions, you’ll have the ability to share useful and recent information in an interview or while networking with potentials.

    Make Your Resume Digital

    You will have variations of your resume, but it should always include your url – probably to your “hub.”

    Also, have one variation of your resume be a digital resume. Whether it’s actually an html page, PDF, or a word document, it should contain links to your work in it’s actual environment.

    Post an Ad

    Use Google Ad Sense or Facebook Ads to target specific companies or recruiters. Link it to your “hub” or digital resume allowing potential employers to accidentally find you by targeted advertising. Talk about differentiating from the competition!

    Social Media Event – Oct 27

    Propel your career or business with social media

    Register Today!

    Learn to use social media to build a personal brand at 6:30 p.m. on Oct. 27 at Central Michigan University (location no longer in Grawn and will be announced soon).

    This free seminar hosted by Social Media Club – Great Lakes Bay and CMU’s American Marketing Association will feature a panel of three well-known speakers who have successfully built brands for themselves and other companies/

    Learn how to build your personal brand online

    The panel will consist of Hajj Flemings, Nikki Stephan and Becks Davis. They will discuss how to build a brand using social media tools – such as Twitter, Facebook, blogs and more – and will answer your questions about personal brands. Use hashtag #smcglb to tweet about this event. 

    Afterward, join us for drinks and networking at our afterglow event (location to be determined).

     

    About the panel

    Hajj Flemings (@HajjFlemings) has been featured on ESPN.com and BusinessWeek.com. He is the founder of Brand Camp University and the author of “The Brand YU Life,” which was selected as one of Fast Company Magazine 2008 Readers Choice Business Books of the year. His branded clients include Walt Disney, Ford Motor Company, Skechers Footwear and U.S. Department of Defense (Telecom Division).

    Central Michigan University alumna Nikki Stephan (@EstrellaBella10)  is a public relations professional and social media strategist at Identity Marketing & Public Relations. Nikki is a member of PRSA Detroit and Social Media Club Detroit. She also leads a weekly Tweetea discussion group in metro Detroit. She’s a frequent contributor to Identity’s blog, id tags, and maintains a personal blog, Essential Elements, where she shares stories related to creativity, happiness and success. 

    As the founder and editor of detroitmoxie.com, a website focused on Detroit, Becks Davis (@BecksDavis) has built and fostered a community organically using social media tools. She also is active in the Detroit digital community, working on projects such as TEDxDetroit and 140 Characters Conference Detroit.

    Social Media Club – Great Lakes Bay is sponsored by:

    Platinum: AGP & Associates, Inc. and Dow Chemical
    Silver: 
    Think Marketing and Design
    Venue: 
    Apple Mountain and Midland Center for the Arts
    In Kind: 
    CMU Career Services 

    Interested in becoming a sponsor? E-mail SMCGreatLakes@gmail.com for information. 

    Event – September 8

    Creating Organizational Change to Support Social Media Integration

    Apple Mountain

    4519 North River Road

    Freeland, MI 48623

    United States
    See map: Google Maps

    To register for the event, click here

    At Apple Mountain on Sept. 8 at 6 p.m., Shannon Paul will discuss how companies and organizations can identify internal issues and effectively leverage social media. This is a free event hosted by Social Media Club – Great Lakes Bay. Use hashtag #smcglb if you are tweeting about the event!

    The Seminar: Creating Organizational Change to Support Social Media Integration

    Many companies think they should be marketing with social media, but few have the model to support what it takes to leverage social channels in a way that generates positive outcomes and a strong return on investment. Identify gaps in your organizational structure and web strategy and what it really takes to make your business relevant on the real-time social web.

    The Speaker: Shannon Paul

    Shannon is the Social Media Manager at Blue Cross Blue Shield of Michigan and she writes about social media for business at the Very Official Blog, a blog listed in the Advertising Age Power 150.

    Prior to her current role, she managed social media for PEAK6 Online, parent company of several web-based businesses in the financial services sector, and the NHL Detroit Red Wings.

    Shannon has experience creating and implementing social media programs, policies and workflow systems to help businesses participate in the social web, including those in regulated industries.

    The Afterglow: Apple Mountain

    Stay after the seminar to network with others. There will be a cash bar at Apple Mountain

    Employers Are Watching

    September 9, 2009 2 comments

    This is not the first time you’ve heard that employers are checking soc-nets for potential candidate’s profiles, activity, and information but my guess is that you hadn’t realized how often this has really happened! Almost half (45%) of employers have checked soc-nets in 2009 (a 48% increase from just last year!). With this type of growth rate, you can expect with in the next two years, almost all employers will be searching soc-nets for your info.

    Where are they looking? Facebook is numero uno at almost 30% and next in line is LinkedIn at 21%. Personally, LinkedIn is no such surprise because it is essentially your online resume and professional profile. Your LinkedIn profile is the info you want them to find first when they browse the web.

    Now the real dirt… What are they finding? Just over one-third of employers have found content that have caused them not to hire a candidate (www.careerbuilder.com).

    The top examples for rejecting a candidate based on social network information:

    • 53% of survey respondents rejected candidates because they posted provocative or inappropriate photographs or information.
    • 44% passed on a candidate because they saw content related to the person drinking or using drugs.
    • 35% rejected candidates because they bad-mouthed their previous employer, co-workers or clients.
    • 29% disqualified a candidate because the person showed poor communication skills.
    • 26% rejected a candidate because that candidate made discriminatory comments on a social networking site.
    • 24% rejected a candidate because that person lied about his/her qualifications.
    • 20% did not hire a candidate because social media revealed that person had shared confidential information from a previous employer.

    But not all bad. The study from CareerBuilder also explains some of the highlights:

    • 50% say a candidate’s profile provided a good feel for the candidate’s personality and fit.
    • 39% say a profile supported candidate’s professional qualifications.
    • 38% say it showed a candidate is creative.
    • 35% say  a candidate showed solid communication skills.
    • 33% say it showed a candidate was well-rounded.
    • 19% were impressed that others posted good references about a candidate.
    • 15% say it showed that a candidate received awards and accolades.

    Key take out- It’s very important to watch what information you post on your soc-nets! Any negative light on your mood while you most might make a negative light on your “brand image” to a potential employer. Your profile can do some harm. But be yourself- it could get you hired! Don’t forget to ask for recommendations on LinkedIn! Major plus!!

    Social Networking Blender. Or not?

    blenderAs a student, I’m always on the look out for a job. Yes, I have a job, and I really like what I do, but I’m on the look out for my dream job. I regularly go to recruiting sites and companies that I’d like to work for to find out what they’re looking for so I can match that by the time I graduate. Anyways- while I was looking on LinkedIn for the company and checking out the employees, I decided to check them out on Facebook and “Facebook stalked” some employees. Of course I couldn’t see their profile, nor their pictures so I didn’t really get anywhere. In my head I was thinking, ‘do I really want to send a friend invite? ummm.. nope!’

    So as a marketer, I’m wondering how many other people hold back on social networking sites.

    socialnetworkingDo you reserve a certain social networking tool for certain aspects of your life? Like Facebook and/or Myspace are your personal networks and LinkedIn is work, school and professional networks.

    Or are you like a blender, you have a combination of them all in each network?  How does that work for you and what information do  you allow on the web?

    How do you feel about connecting with co-workers or potential co-workers on Facebook or Myspace?

    Even more interesting… How do you Tweet? Do you Tweet to a mass of everything? Is that your social networking blender? Friends, family, co-workers and industry networkers? Do you Tweet personal items or simply post business related information? 

    Are you a blender? Lets hear it!!

    Resume 2.0- Get a Google Profile

    In the past, people never had to worry about potential employers finding the Facebook posting that indicated the nitty-gritty about that wild frat party last night. There was the cover letter that gave insight on who you where and how you presented yourself. There has been many debates about cover letters being out of date, the proper way to write a resume and the perfect things to include. But now it goes farther than a cover letter and resume.

    resume

    There is a new resume branding technique the more you get into social media. It’s important to keep a clean slate through out the Internet but be available in the right places with the right information.

    I had a professor at Northwood that said over and over again, “Google search up-the-ass about the person that is interviewing you.” He said we need to know everything about them; where they went to college, what their hobbies are, what’s been in the news about them or their company, and anything else you can find, including dirt.

    facebook-bigI always heard about keeping Facebook pages clean and don’t show last weeks frat party pictures on Facebook because you wont get the interview if potential employers see that. But I realized recently- there is no reason that the people interviewing aren’t going to go the next step and Google me, like I did to them. In fact- it is extremely likely that they will Google my name before they even call for the interview.

    So now is a time to be proactive about making yourself available. Those frat party photos on Facebook could still do some damage if they find them, but if they find what you want them to find first, interviewers may or may not make it that far. I’m not condoning carelessness posting on Facebook or MySpace because if they’re interested in you, they’ll dig deep anyways. I’m just saying, help them find more good things about you that you’ve intentionally posted for them to find.

    I recently read about Google Profiles. I have a GMail account so I have been familiar with Google for quite some time. It never struck me as valuable, though, until I realized that Google is going to post it’s own link ahead of any other link on a search, so when you Google yourself and you have a Google profile, it should show up first on the Google search with content, links, and information you’ve set up to direct them to the right places.

    It doesn’t stop there though. You need to own your name in the search results and make what you do the top of the listing so employers find what they’re looking for very quickly.

    Blog. Blog. Blog.

    Make yourself known on the web by using www.wordpress.com just as I have. wpfinishedYour blog can be your resume but your not restricted to 1 or 2 pages and there are no rules. It shows what’s important to you and your feelings on a broad variety of issues.

    Link Your Blog to Your Google Profile

    Your Google Profile doesn’t have to be extensive. The more you have, the better your keyword search will be, but if you have a blog, why repeat all of the information again. Make your blog the first link on the available links section. Also, list places you’ve worked, other blogs you’ve written for, your Twitter page, and don’t forget your LinkedIn profile.

    The more you do on the Internet, make it available by connecting the links. Google SEO sees links as “recommendations” so post links on your blog to your Google Profile and vise versa. Link your blog to LinkedIn and include your name in various places. You should be at the top of the listing for your name and you’ll be more available to potential employers in all of the right ways.

    Where is the Social Media Longevity?

    When you look in the news, you are guaranteed to find at least something about MySpace, Facebook, Twitter, or the other next big social networking site. We recently heard about how Ashton Kutcher and CNN raced to 1 million followers. We heard about Facebook’s 2oo million user milestone in April. Where has MySpace been when all of this is going on? It’s about time they mark their big milestone… A great time for publicity! Oh wait… there’s nothing to publicize.

    myspace-facebook

    Longtime front runner, MySpace could be lagging in the race to be the best. Is the time up for MySpace? It outlived it’s lifespan? What is the lifespan for social Networking?

    The Wall Street Journal is noticing, too. WSJ says, “While social-networking sites such as MySpace and Facebook have exploded in popularity in recent years, they have struggled to generate the kind of revenue and earnings prospects that can sustain them as businesses over the long haul.”

    So what is the outlook for social media? Will it continue to explode and expand? Will social networking sites find a way to generate new revenue to support the massive growth and success? The founders of MySpace are taking the next step to trying to leverage the longevity of the site. WSJ reports that “…News Corp., was completing a deal to name former Facebook Chief Operating Officer Owen Van Natta as chief executive to succeed Mr. DeWolfe. He would report to Jon Miller, the former AOL chief executive who was recruited to join News Corp. this month in a newly created position of chief digital officer. Charged with all News Corp.’s stand-alone digital properties, he was particularly given the mission of shoring up MySpace.”

    So what is the fate for Facebook? Twitter? Will we see new and great social media sites? Or is this phase just a stepping stone for what’s next to come in terms of online communication and interaction?

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